972-874-9000

6101 Long Prairie Dr, Flower Mound TX 75028

Our Brands: Mohawk, Dal Tile, Arizona

Tile, Travertine, Slate, Granite, and Marble  

As with other hard surfaces, tile brings a permanent beauty to a home. Tile has a   limitless   number of patterns, textures, colors and design possibilities. It is versatile and can be used anywhere in the house; from kitchen to bedroom. Tile, granite and marble can be mixed to create intricate geometric designs and shapes.

Grout Color

We recommend selecting a grout color that’s one shade darker than the tile. We don't seal the grout.

Care & Maintenance

For granite and marble, please see countertop section. For tiles, just mop with any household cleaning products. Try to avoid using bleach as it slowly etches the glazed surface of tiles.

Questions & Answers

  • Q. Grout color is not uniform, with light and dark spots, what happened?  

  • A. This has nothing to do with the quality of our work and we did not make any mistakes. Grout manufacturers admit of having no answer for this problem. Fortunately, they also have a solution for it. This is a random problem and  happens occasionally. We can not  predict it but if this happens, we can fix it at no cost to the customer.

  • Q. How long should I wait before walking on newly laid tiles?

  • A. 8 hours

  • Q. It seems that new tiles are dirty after workers left.

  • A. There will be  an invisible thin film on tiles after grouting. Workers can not mop the floor since grout is still wet. Wait  couple of days and then mop the floor. 

  • Q. Can I use any kind of tiles on my porch or patio?

  • A.  No, you should use porcelain or slate.

  • Q. What size tile should I use in my house?

  • A. 12” to 14” tiles are recommended for residential applications. Bigger tiles are suited best in commercial buildings and large spaces.

  • Q. Do you recommend using travertine or marble in the shower?

  • A. No, natural stones are not strong enough to be used in such a  harsh environment with exposure to extreme temperatures, humidity and chemicals. 

  • Q. Do I need to seal marble or granites?

  • A. Most  natural stones are already sealed. You should not need to seal them unless the surface shows signs of wear.

  • Q. What kind of cleaning products should I use to clean tiles?

  • A.  Any cleaning product that doesn’t contain bleach. 

  • Q. I have a cracked tile. How difficult is it to repair?

  • A. Very easy.  Repair or replacing tiles is a routine job, but you should have the tiles. We only do repairs for our own customers.

Questions & Answers  

Q:  Is there an extra charge for carpet removal and disposal?

A:  No

Q:  Is there an extra charge for furniture moving?

A:  No , we can  move your furniture and put them back for free, but we are not responsible for any damages if they occur.  You should move all your valuables, breakables items out of the way before we start the job. 

Q:  How about the toilet in?

A:  We will remove the toilet at no charge. It must be reset in place by a licensed plumber, because of potential for water leaks. You may use your own plumber or we can refer one for you. 

Q:  How much does the plumber charge to reset the toilet?

A:  $125

.Copyright © 2004 Della Floors! Inc. All rights reserved.